Refund Policy

Each piece is handmade, so design and sizing varies slightly for each piece. That is one of the best parts of handmade art and goods!

Please note that all sales are final. Please read through the dimensions and volume notes in the description before purchasing. If you have any questions regarding a specific product, please contact me prior to purchasing. 

In the unfortunate event that an item has been damaged or lost during the shipping process, contact me at thefreckledpotterco@gmail.com within 72 hours of delivery. Please include details and photos of the damaged items and we will provide a 100% refund or issue a replacement item. 

Thank you!!